Eventually, after about 25 minutes listening to phone music, Opodo told us to go to a different company. Booked a car hire after booking my flights but the car hire had a start time when my flight left Edinburgh and not when I arrived in Dubrovnik- also my return time was when I arrived back in Edinburgh not when I would return the car in Dubrovnik. Refusal at the car hire desk leaving me stranded. The website appears not to have a chat facility, online contact form or email address? I cannot recommend this platform to anyone. To speak to Opodo complaints regarding car hire you can call the number. has anyone made contact without a telephone? Write a review. However as soon as the pick up time elapsed Opodo stopped any communication except for standard emails in French. I have used Opodo for a majority of my bookings but when customer service needed to help the one time I needed it, it failed. We booked flights and car hire through opodo. When you try to handle it via their internet site - they tell you to call a number and so it goes in circles. More than 900 companies are included in the car hire directory, including global giants like Hertz, Avis or Alamo, and local operators in 53,000 different destinations. Refund not honoured and overdue. How do I get a refund. Recent recommendations regarding this business are as follows: "DO NOT TOUCH THIS COMPANY WITH A BARGE POLE! Opodo customer service provided an incorrect number to ring for your car hire customer service. Loganair have also informed me that Opodo bought tickets from another agent Hahnair so Opodo have to claim via Hahnair. I have experienced the worst customer service and contact I have ever experienced. You'll then be asked to complete some details and then be asked do you want vouchers or a refund. ... contact the friendly and dedicated eDreams customer service … Opodo Overview. opodo.co.uk 5 Reasons you’ll love Vilnius in the Spring - Opodo Travel Blog Lithuania’s dreamy capital - a charmingly authentic medieval town with an artistic flare. The car hire we cannot find a way of talking to Opodo about this. Bookings. up to 50% off (in this case 50%) 2) Opodo don’t do warning to their customers re €2000 deposit if you rent a car from company A 3) seems good cars were priced cheaply for instance Toyota Rav 4 costs you £17 for two days car rental in Dublin So to get to the crooks of your problem (I realise I'm partially sharing my experience of Opodo's abysmal customer service, rather than helping) you need to log into your online account and select 'Cancel.' So, I called another number of Opodo customer service again (waited around 20 minutes) and they provided (+443333000291), this turns out to be incorrect for car rental customer service as well. Opodo Customer Service Fail - always book direct with Airlines Sadly, This will be the last time I use Opodo. You will have to provide the necessary information to prove your residence. Although the team were very nice, the customer service model offered by Opodo doesn't work. Opodo Reviews 1 • Average . Their customer care team is available to answer all your questions and offer exclusive deals as well. Visit this website carhire.o podo.com. what method did you use? Looking for a great travel deal? Opodo reserves the right to modify, suspend or cancel this e-vouchers promotion at any time. Contact : customerservice-fr@contact.opodo.com Si vous avez soumis une réclamation auprès de notre Service Client, mais que notre réponse ne vous satisfait pas : vous pouvez contacter la Médiation Tourisme et Voyage sur leur site www.mtv.travel ou par voie postale MTV Médiation Tourisme Voyage BP 80 303 75 823 Paris cedex 17). Flight was cancelled. I was unable to pick up the car. Booked flights with opodo today and car hire , on arrival at Palma airport no flights were on the airline system, to be fair jet 2 extremely helpful but we had to pay again for same flight, we had already paid. carhire.o podo.com. This was around 36 hours ago at this point. I have been charged twice for a car rental booking. Opodo have consistently told me that Loganair have a no refund policy which was a lie. I also rang the car hire company in Spain who told me they could only hold the car for 3 hours and I needed to deal direct with Opodo. Opodo is the first truly Pan-European travel service created to address the real needs of today's traveller. Car rental is an essential aspect of many holidays and finding the right package couldn’t be easier. The flights we are still waiting for a refund. We were flying to Canada in July. Atrocious service Never, Never book with these people. I'll never use Opodo again. Compare prices today and save Compare holidays, car hire, flights, hotels and more Opodo switched to a different car hire supplier without telling us, so we arrived late at night at Europcar to be told 'you have no booking'. So, I called another number of Opodo customer service again (waited around 20 minutes) and they provided (+443333000291), this turns out to be incorrect for car rental customer service as well. Opodo has everything you need to ease your way: thousands of hotels and accommodation sites to choose from as well as over 7,000 car rental locations. Licence must be valid for at least 12 months from the last day of your car rental period and both paper and photo licences must be presented. A disastrous car hire booking through Opodo. See business transparency Write a review Write a review Reviews 1 Write a review. They aim to provide travellers with the tools, information and inspiration they need to go where they want, when they want, and how they want, bringing an end to online travel frustrations. Offers are subject to availability … applied to selected car hire brand across selected destinations". 1) Opodo makes car hire as attractive as possible ie. Eventually, after about 25 minutes listening to phone music, Opodo told us to go to a different company. When you call their number nobody picks up the phone. For any cancellation or modification, Opodo's General Terms and Conditions will be applied. The Company offers online travel services for world travel that includes access to airlines, hotel properties, and car rental services. IT51779**** rental agreement. I am feeling quite stressed at present as I received an email from opodo advising me to contact them within 48 to talk about my flight to Japan from Heathrow London, with connecting flight through Seoul, South Korea. Opodo reviews (www.opodo.com): Ref: 676249****. The next day after explaining the situation with the car hire company representative I was on my way to pick up the car from the airport when I received a phone call from the car rental to say that my booking was automatically cancelled because I haven't picked up the car! Opodo will automatically apply the prices with the corresponding discount for residents. Their customer service is not worth a nickle. the process of chasing this refund has now taken so long I cant even dispute this transaction with my bank. Opodo switched to a different car hire supplier without telling us, so we arrived late at night at Europcar to be told 'you have no booking'. Opodo was first mentioned on PissedConsumer on Jul 27, 2017 and since then this brand received 594 reviews.. Opodo ranks 152 of 560 in Travel Agencies category. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. It isn't actually possible to contact their customer service - chatbot is a joke, no email addresses, customer service phone numbers have all been disconnected. I will await next response from Opodo and update accordingly but this could be another six months of lies and incompetence. F. Si l'un des passagers ne peut pas prouver qu'il est résident, son billet ne sera pas valide! its like this company doesn't even exist! Answer 1 of 35: I need to contact Opodo but can never get a reply to my phone calls. Opodo, part of eDreams ODIGEO group, is the first truly Pan-European travel service created to address the needs of today's traveller. Opodo Car Hire Opodo is the first truly Pan-European travel service created to address the real needs of today's traveller. Opodo rental agreement was a car crash Proving that a hire car was not damaged when it was returned return was almost impossible – and led to a £97 card charge Margaret Dibben Opodo Ltd. operates as a travel company. s. F. ", "Keep at it", … 3.2. carhire.o podo.com. Opodo Car Hire Complaints. Any help appreciated false I used Opodo to make a Europcar booking for an estate car (Audi A4 station wagon) to collect at Pisa airport . Vous devrez fournir les informations nécessaires pour prouver votre résidence. I'll never use Opodo again. Can not get intouch with opodo. Opodo.com Cashback Offers For cheap flights, hotels, city breaks, car hire and package holidays, browse a huge choice and find low prices at Opodo. what a f***king joke. Opodo offers access to over 500 airlines, 100,000 hotel properties and more than 7,000 car rental locations worldwide. Code CYBERWEEK: - Grants a 20€ discount only applicable on Flight bookings with a minimum booking value of 200€. They all had my booking details. Opodo Car Rental Booking reviews: IT517793960 rental agreement. Obviously didn’t, so didn’t hire the car. I used Opodo to make a Europcar booking for an estate car (Audi A4 station wagon) to collect at Pisa airport . All drivers must display a full valid driving licence at time of pick up. Opodo appliquera automatiquement les prix avec la remise correspondante pour les résidents. Opodo offers simple and honest access to hundreds of airlines, thousands of car rental locations and over a million hotels in more than 200 countries. Opodo’s aim is to make sure all your bases are covered before you leave the website, with all the latest offers on travel and car insurance, currency cards, airport transfers and much more. We offer access to over 660 airlines, over 1,700,000 hotels in more than 200 countries and territories and more than 7,000 car rental locations worldwide. The car hire promotion of ‘up to 50% off’ is valid from 24/07/2019 00:00 (GMT) to 05/08/2019 23:59 (GMT) on pick-ups between 23/07/2019 and 31/12/2019. Contracts for car rental booked through our site shall be with the relevant Travel Supplier and subject to their terms and conditions. Refusal at the car hire desk leaving me stranded. They aim to provide travellers with the tools, information and inspiration they need to go where they want, when they want, and how they want, bringing an end to online travel frustrations. I do not understand why anyone would book car hire through an online agent Rohan, but that aside, what were the terms and conditions of the car hire booking? 343 reviews for Opodo, 1.1 stars: 'If you want to get less than what you pay for book Opodo! F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! Opodo customer service provided an incorrect number to ring for your car hire customer service.